Good listening

If you want lots of friends be a good listener! People are far more interested in telling their story rather than listening to other people's story so you will be very popular if you listen well!

Remember listening does not only involve hearing the words but also registering the tone of the words and looking at the person's body language. This is all part of effective listening. In fact research shows that words only count for about 7%, tone of voice 35% and body language about 58% in the communication process.

EXERCISE: When you are next in conversation with someone try specifically to use all the features of good listening shown in pictures below. You will be amazed at how much more satisfactory and interesting the encounter becomes ! Good listening really helps develop relationships.


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